Deacon’s Blog

My hosting service had some major problems with the servers I was hosted on. I received an E-mail from Dreamhost today stating:

Because things were so bad, we’ve actually decided to go ahead and give you a three (3) month credit instead of just one.

I must say that I appreciate that, and consider their doing this to be in-line with the kind of customer service I would expect from a hosting service. It is the responsible thing to do and they are showing accountability to and respect for those who pay for the service. Well done.